Returning a Product
We really hope that you love everything you order from Katrinatique. Should you be less than happy with anything you’ve received, please return it to us within 20 days from the date it arrived. There is a 10% restocking fee for all return goods.
Unfortunately, we cannot accept the return of any opened packages and we do not pay for shipping costs unless the return is due to an error on our part.
If you are located near our spa you might consider calling us, Mon.-Fri. at 954 752 4342 to arrange a time to stop by.
In either case, your first step is to fill out the below form and submit it to us. We are available to assist you.
Thank you… The Team at Katrinatique